Hotels - Sheraton Maria Isabel Hotel and Towers

The Maria Isabel Sheraton is located right on Reforma infront of "El Angel" - the perfect location for anyone visiting the city. The neighbourhood is safe and with the US Embassy being the hotels closest neighbour, there is always a large police presence in the street at all times. The is a few shops in the lobby selling jewellery and gifts, post cards and also mexican art. Mexico cities first starbucks is also located infront of the Hotel for early morning coffees with a late closing time.





Being part of the Starwood group means that the hotel is also Pet friendly !





Good Points about the Hotel


*Price - Good for business travellers and people on vacation


*Location - right on Reforma, the views from the rooms over the city are amazing


*Room Size - All rooms are large and have good bathrooms with large baths and showers


*Bars and Restaurants - although a little overpriced the food from the hotel restaurants are great ( we recommend the "Amichi" salad)


*Starbucks - the staff at the starbucks infront of Maria Isabel generally speak english and are really friendly and always happy to help


*Sanborns - There is a sanborns located on the corner outside the hotel which is open till around 11pm for any emergency buys and ofcourse with pharmacy


*Money - the foreign exchange rate at the hotel is generally very good

*Room Service - staff are excellent





Bad Points


*Staff - apart from the Bell Boys, the other staff are not the nicest - If you have any problems, the Management team are not the best to deal with. If you speak any other languages than spanish and english you may also have problems as the staff dont seem to have a wide knowledge of foriegn language

*The pool - the swimming pool is small and is usually overcrowded with few sun loungers leaving people without anywhere to sit.

*Room Service - expensive and can sometimes be very slow

*Suites - the top floor suites are not great - small and outdated

*Old and outdated hotel

*Bathroom - dont wake up too early otherwise you might find that the water isnt very hot for your morning shower !


*Internet - the hotel rooms all have internet which is expensive and problematic


*Noise - although the windows in the rooms are "sound proofed" - the rooms can be noisey. The hotel sits on one of Mexico Cities principle avenues and traffic starts early in the morning (4am sometimes) and major demonstations frequently take place infront of the hotel due to the american embassy being close by

*Reforma is closed for cars for a large part of sunday to allow people to walk and ride bicycles so dont expect any taxis and Do expect LOTS and LOTS and people outside on the streets


*Traffic - if you are in a hurry, leave early, traffic infront of the hotel is always terrible

I lived in the Hotel whilst i was moving house - i hated the hotel but found the location so great that i stayed for almost six months. Walking on reforma at night is great. If you have to stay in this neighbourhood whilst in the city, i would suggest one of the other hotels like the Presidente or if you must stay at a starwood property, the Sheraton at Centro Historico or the W at Polanco are far nicer hotels.